Venue Portal English Support

Menus

• 1.1.1.1 How to create a new menu

• 1.1.1.2 How to edit menus

• 1.1.1.3 How to delete menus

• 1.1.1.4 How do I use the search function within a menu

Menu Categories

• 1.1.2.1 How to create a new menu category

• 1.1.2.2 How to edit a menu category

• 1.1.2.3 How to delete a menu category

Menu Items

• 1.1.3.1 How to create a new menu item

• 1.1.3.2 How to edit a menu item

• 1.1.3.3 How to delete a menu item

• 1.1.3.4 How to copy a menu item

Modifier Group

• 1.2.1.1 How to create a new modifier group

• 1.2.1.2 How to edit a modifier group

• 1.2.1.3 How to delete a modifier group

• 1.2.1.4 How to use the search field within modifiers

Modifier Option

• 1.2.2.1 How to add a new modifier option

• 1.2.2.2 How to edit modifier option

• 1.2.2.3 How to delete a modifier option

Linking Modifiers

• 1.2.3.1 How to link a modifier option to a modifier group

• 1.2.3.2 How to link a modifier group to a menu item

• 1.2.3.3 How to remove/unlink a modifier group from a menu item

Promotion Management

• 1.3.1.1 How to create a new combination promotion

• 1.3.1.2 How to create a new discount promotion

• 1.3.1.3 How to edit a combination promotion

• 1.3.1.4 How to edit a discount promotion

• 1.3.1.5 How to promote a new menu item

• 1.3.1.6 How to pause a promotion

• 1.3.1.7 How to reactivate a promotion

• 1.3.1.8 How to delete a promotion

• 1.3.1.9 How to remove a promotion from a new menu item

Stock Management

• 1.4.1.1 How to create new menu item stock

• 1.4.1.2 How to adjust menu item stock

• 1.4.1.3 How do I delete stock on a menu item

• 1.4.1.4 How do I search or filter menu item stock

Modifier Stock Management

• 1.4.2.1 How to create new modifier option stock

• 1.4.2.2 How to adjust modifier option stock

• 1.4.2.3 How do I delete stock on a modifier option

• 1.4.2.4 How do I search or filter modifier option stock

Dashboard

• 1.5.1.1 Overview and Terms of Dashboard

• 1.5.1.2 How do I view my sales from today

• 1.5.1.3 How do I view sales from a different date

• 1.5.1.4 How do I view sales between specific time

• 1.5.1.5 How do I export sales from today as CSV

• 1.5.1.6 How do I export sales from another date or a date range as CSV

• 1.5.1.7 How do I export sales between specific time as a CSV

• 1.5.1.8 How do I export sales from today as a PDF

• 1.5.1.9 How do I export sales from another date or a date range as PDF

• 1.5.1.10 How do I export sales between specific time as a PDF

Order Management

• 1.5.2.1 Overview and terms of order management

• 1.5.2.2 Overview and terms for “Viewing Customer’s Orders”

• 1.5.2.3 How do I view all customer orders from today

• 1.5.2.4 How do I view all customer orders from another day

• 1.5.2.5 How do I search for a customers order

• 1.5.2.6 How do I view a customers order in more detail

• 1.5.2.7 How do I approve a customers order that was placed from the customer app

• 1.5.2.8 How do I cancel or decline a customers order that was placed from the customer app

• 1.5.2.9 How do I change the customers order to the next status

• 1.5.2.10 How do I add the customers payment method without going on the POS

• 1.5.2.11 How do I update the customers payment method

• 1.5.2.12 How do I reprint the customers receipt on VP

• 1.5.2.13 How do I email the customer receipt

• 1.5.2.14 How do I reprint the customers order

• 1.5.2.15 How do I refund a customers order

Invoice Management

• 1.5.3.1 Overview and terms of invoice management

• 1.5.3.2 Overview and terms of invoice details page

Item Summary

• 1.5.4.1 Overview and terms of item summary page

• 1.5.4.2 How do I find all the items and options we sold today

• 1.5.4.3 How do I find items and options sold on another date

• 1.5.4.4 How do I find items and options sold between a time and date range

• 1.5.4.5 How do I export the Item summary date or date range I have selected as CSV

Staff Management

• 1.6.1 How do I create a new login for a staff member

• 1.6.2 How do I change a staff members information, access or password

• 1.6.3 How do I remove / delete a staff members access

• 1.6.4 How to find a staff members access profile

Table Management

• 1.7.1.1 How to create a new floor area

• 1.7.1.2 How to edit a floor area

• 1.7.1.3 How to delete a floor area

• 1.7.2.1 How to create a new table

• 1.7.2.2 How to edit a table

• 1.7.2.3 How to download a tables QR code

• 1.7.2.4 How to delete a table

Opening Hours

• 1.8.1.1 How to create venue hours

• 1.8.1.2 How to edit venue hours

• 1.8.1.3 How do I delete venue hours

• 1.8.2.1 How to create menu hours

• 1.8.2.2 How to edit menu hours

• 1.8.2.3 How to delete a menu hour/service period