How to Approve a Customer App Order

Orders placed via the Customer App arrive with a status of Review Order and must be reviewed by staff before progressing. To approve an order, do the following:

Option 1 — Approve from the Order Detail View:

1. Navigate to Dashboard → Orders

2. Locate the order marked Review Order — search by Customer Name or Table Name and click Show

3. Click the Approve Order button on the right side of the order screen, or click the ⋮ icon and select Approve Order

4. A confirmation prompt will appear — click Confirm

Option 2 — Approve using Next Status:

1. Navigate to Dashboard → Orders

2. Locate the order marked Review Order — search by Customer Name or Table Name and click Show

3. Click the ⋮ icon

4. Click Next Status