How to Create a New Discount Promotion

A discount promotion applies a fixed amount or percentage reduction to selected menu items.

Steps:

1. Navigate to Marketing → Promotion Management

2. Click New Promotion at the top right

3. Complete the four tabs as follows:
   Tab 1 — Basic Information

   • Promotion Type — Select Discount

   • Name — An internal reference name not visible to customers or staff unless no Display Name is set (e.g. "Mondays Happy Hour Special")

   • Code Promo — Auto-generated. Do not modify.

   • Display Name — The name customers and staff will see (e.g. "Happy Hour Special")

   • Description — Details of what the discount includes

   • Terms & Conditions — List any restrictions (e.g. "Available Mondays 4–5 PM, dine-in only, staff may refuse intoxicated customers")

   • Banner Image — Upload a relevant image for the promotion

   • Active — Toggle OFF while setting up; toggle ON when ready to go live

   • Stackable — Controls whether this promotion can stack with others (currently in testing)

   Tab 2 — Promotion Settings

   • Fixed Discount Amount (IDR) — A set amount deducted from each selected item. Cannot be used simultaneously with Percentage Reduction.

   • Percentage Reduction (%) — A percentage off each selected item. Cannot be used simultaneously with Fixed Amount.

   • Value — The numeric discount amount or percentage

   • Applied To — Select Menu Items

   • Select Items — Search for and add the specific menu items this discount applies to. Multiple items can be added.

   Tab 3 — Restrictions

   • Minimum Spend (IDR) — Minimum order value required. Enter 0 if none.

   • Maximum Discount (IDR) — Cap on the total discount amount (e.g. "20% off up to 100k")

   • Total Usage Limit — Maximum number of times this promotion can be used. Leave blank for unlimited.

   Tab 4 — Schedule

   • Start Date / End Date — The date range during which the promotion is active

   • Start Time / End Time — The hours each day the promotion is available

   • Active Days — The days of the week the promotion applies

   Example: A Monday Happy Hour from 4:00 PM to 5:00 PM throughout January: Start Date 01/01/2025, End Date 01/31/2025, Start Time 4:00 PM, End Time 5:00 PM, Active Days: Monday only. For an all-day promotion, set Start Time to 12:01 AM and End Time to 11:59 PM.

4. Click Create or Create & Create Another