1.3.1.2 How to create a new discount promotion
To create a new discount promotion, do the following:
Click Marketing > Promotion Management.
At the top right, click on the New Promotion button.
You will have 4 different tabs at the top, you can click on them and the following will appear.
Basic Information
Promotion Type: This is a drop down selection between “Combo Promotion” and “Discount”. This information will be for the “Discount”.
Name: This is the name you will give the promotion, your customers and staff will not see this unless you don’t use a Display Name. For example, you might offer different combination specials each day of the week. So you might name Mondays as “Mondays Happy Hour Special” and Tuesdays as “Tuesdays Happy Hour Special”. This is just for you to differentiate one from another that might have the same Display Names.
Code Promo: This is random and mainly just for our backend system to know which promotion code belongs to which promotion. We suggest you do not change this.
Display Name: This is the title of the promotion your customers and staff will see. For example, using the same as above you might use the “Monday Happy Hour Special” and “Tuesday Happy Hour Special” and have the titles as “Happy Hour Special”.
Description: Give the customers and staff more information on what this promotion is including.
Terms & Conditions: This is where you list what restrictions this promotion has. For example, using same as above, the “Happy Hour Special” might have conditions as:
“- Only available on Monday
Only available between 1600 - 1700
Staff can refuse intoxicated customers
Dine-on only” and so forth.
Banner Image: Include an image which might feature all the menu items that are included in the discount promotion
Active: This is more if you require the promotion to be taken off the POS and Customer App. Or if you are planning the upcoming promotions and do not want customers to see it yet.
Stackable: This toggle is for when promotions are not allowed to be mixed with other promotions. (This feature is still in the testing phase).
General Applied
Promotion Setting (Combo Setting)
Fixed Combination Price (IDR): This is if you have a set amount that is discounted on the Menu Item(s) (You can only select 1, Fixed Combination Price (IDR) or Percentage Reduction(%). You cannot use both.)
Percentage Reduction (%): This is if you have a percentage off of the Menu Item(s). (You can only select 1, Fixed Combination Price (IDR) or Percentage Reduction(%). You cannot use both.)
Value: This is how much the fixed amount or % off the Menu Item is.
Applied To: Click Menu Items
Select Items: Type in the Menu Item Name you want to be a part of this discount promotion. You can select one or more.
Restrictions
Minimum Spend (IDR): If there is a minimum spend the customer has to spend to get this promotion, you can place here. Or if there is no minimum spend you can leave as “0”.
Maximum Discount (IDR): If there is a maximum IDR limit on the discount you can place this here. For example you might use this when you have Terms & Conditions such as “20% off up to 100k on your total meal”
Total Usage Limit: If you have a limited number of this deal available, you can use this feature.
Usage Limit Per Customer: (This function is not available currently)
Schedule
Start Date: This is when your Promotion is starting, if you have monthly specials, you might select the start of the month. You can select dates in advance or have been.
End Date: This is when the Promotion will end.
Start Time: This is for the hours this promotion is available to customers and staff to order.
End Time: This is for the hours this promotion is available to customers and staff to order.
Active Days: Select the days this promotion is available for customers and staff to order.
An example of the schedule working all together, Your venue has a Monday Happy Hour Drinks Special starting at 4pm till 5pm.
Start Date: 01/01/2025
End Date: 01/31/2025
Start Time: 4:00 PM
End Time: 5:00 PM
Active Days: Monday as ticked
Note If you have an all day special, type the time as
Start 12:01 AM
End 11:59 PM
4. Click the Create or Create & create another button.