1.1.3.1 How to create a new menu item
To create a new menu item, do the following:
Click Your Menu > Menu Management
Click one the Menu Name/Title you would like to create the new menu item within.
Either create a new menu category following 1.1.2.1 How to create a new menu category or at the bottom of each menu category, click + Add New Item.
Item Name: Title your menu item, this will be visible to customers and staff on the Customer App and POS. Users will also be able to use the search feature on the Customer App and POS to find this item easily. For Example, Long Island Iced Tea.
Item Description: This is important, tell the customer more about this menu item, you can describe it or include ingredients that this is made from. Make it unique! Customers will be more likely to purchase the item with more information.
Item Image: This is also very important. Your customers eat with their eyes first! Show off how great your menu item looks, tease them a bit. (Note: Images are limited to 1MB. If you have an image larger than this, we’d recommend you search “Image Compressor”. There are tons of free web apps to assist with compressing your images)
Display Price: This is what the customers will see, each venue displays their pricing different from one another. We’d recommend using 1 style and using it for all your menu items. For example, you could either say 10,000 or 10k for short.
Base Price: This needs to be the exact amount your menu item is as this is for our backend calculations to allow the customers to be charged the correct amount. For example, your display price might say 10K and your Base Price will need to be 10000.
Item Type: This is a drop down function. This will show the menu item under different Tabs within the POS.
Regular Menu: Venues will primarily use this for menu items walk-in and reservation customers will use to order menu items.
Third Party: Venues will use third party for menu items that are listed on their food delivery partner app, to allow inventory and reports to reflect an overall of all sales for your venue.
GrabFood: Your menu item is listed on Grab.
GoFood: Your menu item is listed on Gojek.
ShopeeFood: Your menu item is listen on Shopee
Custom Item: This is if you want to make specific menu items for a specific demographic or just special occasions.
Commission: This is usually set menus that your venue has partnered with tour guide companies and get commission or give commission to help boost customer numbers and exposure.
Visible On: This one is an important one. You can select the following or both:
POS Dashboard: This is to show the menu item on the staff POS, Staff will be abe to see the menu item (Note, unless visible is turned off, but there is also ways this can benefit a venue which is explained more in 5.1 Sales and Promotions Expansion & 5.1.1)
Customer App: This is to show the menu item on your Unique Customer App that customers can view and order from.
Visible: If you want to have this menu item be visible on the web apps you have selected on g. Visible Items. You can use this feature if you have not launched this menu item yet, or you just do not want customers and staff to see that this item is on the menu. (This feature works great with the Available feature, and your can use this in multiple ways which is explained more in 5.1 Sales and Promotion Expansion & 5.1.1)
Available: This feature is used when you want to still have the menu item be visible on the web app/s you have selected in g. Visible On, but currently do not have stock available. This feature will also automatically Toggle Off if you have set Stock Management for the menu item and the stock has depleted to “0”. Making it unavailable to purchase until stock has been replenished. We recommend, when venues run out of stock, to not Toggle off “Visible” and use Available feature first, as this will tell your customers that you do offer this menu item usually, but currently we are out of stock.
Promo: This feature is to include this menu item to be reported under the Promotions on the Dashboard reports.
Modifiers: This feature is to allow customers to customize their order, this feature can be used in multiple ways which can be explored more in 1.2 Modifiers and 5.1 Sales and Promotions Expansion. Example, if your menu item is gelato, you will have a modifier group called Gelato Flavours, and that modifier group contains a dozen of gelato flavors or known as modifier options.
Promo Labels
New: If you have a new menu item you would like your customers to be aware of in the customer app, this is a good time to use this label to inform new or existing customers that you have added new items that they should possibly try.
Popular: If your venue has a well known menu item that regular customers order, over and over. This label helps inform new customers on purchasing options. You could also use this as popular with staff, so customers know they are getting great food or drink items their way.
(Note: You can also use this feature to your venue's advantage to boost sales of specific items or items that might expire soon to help reduce wastage).
Dietary Tags
Vegan (V): If your menu item contains no meat and dairy products.
Vegan Option (V/O): If your menu item has a modifier group that allows the menu item to become meat and dairy free.
Vegetarian (Veg): If your menu item contains no meat products.
Vegetarian Option (Veg/O): If your menu item has a modifier group that allows the menu item to contain no meat.
Gluten Free (GF): If your menu item contains no gluten.
Gluten Free Option (GF/O): If your menu item has a modifier group that allows your menu item to contain no gluten.
Dairy Free (DF): If your menu item contains no dairy products.
Dairy Free Option (DF/O): If your menu item has a modifier group that allows your menu items to contain no dairy products.
Click Create / Create & Create Another.