EnakPOS · Step-by-step guide
Hold an order and pick it up later
Park an unfinished order, serve other guests, then carry on with it whenever you are ready.
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Steps
- 1
Add items and a customer
Add items to the cart and a customer with + Add Customer. Hold Order only works once the order has a customer.
- 2
Tap Hold Order
Tap Hold Order under the cart. The order is saved and the cart is cleared.
- 3
Continue the order
Tap Hold Order List at the top of the cart, choose the order in Held Orders, then tap Continue with Selected Order.
To delete a held order, tap the bin icon, then Remove Order.
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More EnakPOS guides
- Open the register at the start of a shift
- Close the register at the end of a shift
- Take an order with modifiers in EnakPOS
- Pay one bill with several methods (Multi-Payment)
- Charge an order to a customer account (On Account)
- Add a new customer in EnakPOS
- Find a customer and open their order
- Seat a guest and move an order to another table
- Change quantity, notes and options on a cart item
- Sell something that is not on the menu
- Give a discount on one order
- Take a payment at the counter
- Cancel, reject or comp one item
- Reprint a receipt or a kitchen docket
- Keep selling when the internet drops
- Record cash in and cash out of the drawer
- Check the daily recap mid-shift
- Look up register history and reprint a past session
- Apply a promotion or coupon code at the till
- Split a bill, and merge two bills
- Cancel or comp a whole order
- Clear the Print issues queue
- Run the pickup queue board
- Edit the table layout
- Sign in, sign out and staff PINs at the till
- Why refunds are not in EnakPOS