Charge an order to a customer account (On Account)
Record a regular customer’s order as a bill they pay later, and track unpaid balances in EnakVP.
Steps
- 1
Allow the customer
In EnakVP, go to Report & Payouts > Customers, choose the customer and switch on Allow charging orders to this account.
- 2
Add the customer to the order
In EnakPOS, assign that customer to the order, then open the order in Cashier.
- 3
Charge the customer
Tap Proceed to Payment, then Charge to Customer (Pending Payment). If the customer isn't allowed yet, the button reads Allow … to pay on account: tap it, enter a supervisor or owner PIN, then Allow & charge.
- 4
Track the balance
Unpaid balances are listed in EnakVP under Report & Payouts > Pending Payments.
In the Sales Report, tick Include pending payment (on-account) orders in sales to count these orders in your sales totals.
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