Apply a promotion or coupon code at the till
Promotions you set up in EnakVP price themselves at the till. A guest’s coupon code is entered by hand on the Cashier page.
Steps
- 1
Find the items on promotion
On Home, tap the PROMO category to see what is on promotion. Promo items still appear in their own category too.
- 2
Pick the promo price or the normal price
When an item has a promo price, the "Choose how to add this item" window opens. Choose With Promo (or With Bundle Promo) for the promo price, or Normal Price for the usual one.
- 3
For a code, open the bill in Cashier
Tap Cashier in the sidebar and select the guest’s order. The Order Summary carries a Kupon box, as long as coupons are switched on for your venue and the bill is unpaid.
- 4
Check the code, then apply it
Type the code into Enter coupon code and tap Check. EnakPOS shows you the discount first. If it looks right, tap Apply.
- 5
Check the Discount row
An applied code shows in green with its discount, and the Discount row in the totals moves with it. Wrong code? Tap Remove and enter the right one.
EnakPOS has no button for switching an automatic promotion on one order at a time: promotions are built in EnakVP under Marketing > Promotion Management and then price themselves at the till. The Kupon box only appears when coupons are enabled for your venue.
Good to know
A little more depth, so your team understands why, not just which button.
A promotion prices itself, a coupon does not
A live promotion is already attached to the dish, so the till only chooses With Promo or Normal Price. A coupon is a code the guest brings, so it is typed into the Kupon box and checked first.
Why Check comes before Apply
Check only looks: EnakPOS shows what the discount would be, and names the source venue if the coupon came from another one. Apply is what changes the bill. So the till can read the figure out to the guest before anything moves.
Your venue may not have the Kupon box
Coupons are switched on per venue. Where they are off, the Kupon box does not appear in the Order Summary, and any code is refused with "Coupon feature is not active at this venue." Message us if you want it turned on.
Coupons only work before payment
The Kupon box disappears once the bill is paid, because a discount changes what is owed. If a guest mentions a coupon after paying, it cannot be added to that bill any more.
Still stuck?
Our support team helps 24/7 on WhatsApp, remotely or at your venue.
More EnakPOS guides
- Open the register at the start of a shift
- Close the register at the end of a shift
- Take an order with modifiers in EnakPOS
- Pay one bill with several methods (Multi-Payment)
- Charge an order to a customer account (On Account)
- Hold an order and pick it up later
- Add a new customer in EnakPOS
- Find a customer and open their order
- Seat a guest and move an order to another table
- Change quantity, notes and options on a cart item
- Sell something that is not on the menu
- Give a discount on one order
- Take a payment at the counter
- Cancel, reject or comp one item
- Reprint a receipt or a kitchen docket
- Keep selling when the internet drops
- Record cash in and cash out of the drawer
- Check the daily recap mid-shift
- Look up register history and reprint a past session
- Split a bill, and merge two bills
- Cancel or comp a whole order
- Clear the Print issues queue
- Run the pickup queue board
- Edit the table layout
- Sign in, sign out and staff PINs at the till
- Why refunds are not in EnakPOS