Change your venue opening hours
Set the opening and closing time for each day, including venues that close in the afternoon, and pause ordering when you need to.
Steps
- 1
Open Opening Hours
In EnakVP, go to Venue Management > Opening Hours. The page has two tables: Venue Hours at the top, and Menu Hours underneath.
- 2
Tap Edit on the venue row
In the Venue Hours table, tap Edit at the right of your venue’s row. The Edit panel opens with a section for every day.
- 3
Set each day
For each day, fill in Open Time and Close Time. Times use the 12-hour clock, such as 10:00 AM and 09:00 PM.
- 4
Add a second sitting if you close midday
If you close between two sittings, tap Add to sunday (or the day you need) to add a second set of times for that day. The red bin icon removes a sitting.
- 5
Save
Scroll to the bottom of the Edit panel and tap Submit. The new hours apply straight away, and guests can only order inside them.
- 6
Pause ordering when you need to
If the kitchen needs to stop for a while, tap Suspend Entire Menu at the top right of the Opening Hours page.
- 7
Confirm with your password
The Suspend All Orders? window asks for your account password. Type it in and tap Confirm. The badge next to the title changes to Suspended and guests can no longer order.
- 8
Open again
When you are ready to take orders, tap the green Resume Entire Menu at the top right. The Resume Accepting Orders? window asks for your password once more, then tap Confirm. The badge goes back to Open.
The Open or Suspended badge next to the Opening Hours title tells you where your venue stands right now.
Good to know
A little more depth, so your team understands why, not just which button.
Venue hours versus menu times
Venue hours decide when guests can order at all. Menu times decide which menu shows when, for example breakfast until 11am and then the main menu.
Suspend overrides everything
Suspend Entire Menu stops all guest ordering whatever the menu times say. Use it when the kitchen is overwhelmed or stock runs out, then tap Resume Entire Menu to reopen.
The till keeps working
Pausing guest ordering does not close the till. Your team can still take orders in EnakPOS, so walk-in guests are served as normal.
Still stuck?
Our support team helps 24/7 on WhatsApp, remotely or at your venue.
More EnakVP guides
- Add a menu item in EnakVP
- Bulk upload your menu
- Check and export your sales report
- Install the Insight app on the owner's phone
- Add a staff member, with their PIN and access
- Add a table and print its QR code
- Connect a printer and send a test print
- Create a discount promotion
- Change a menu price in EnakVP
- Set up menu hours (service periods)
- Create a modifier group and attach it to items
- Mark an item sold out and track its stock
- Track the stock of one modifier option
- Use promo labels to group your items
- Add a floor area and its tables
- Set up service areas so orders reach the right printer
- Kiosk-only access, PINs, and people who leave
- Read Item Summary and Deep Analysis
- Invoice a customer who pays later
- Chase unpaid on-account bills
- Change your tax, service charge and receipt settings
- Set up sales channels for different prices
- Work out why a printer is not printing