Add a staff member, with their PIN and access
Create an account for a new team member, choose which systems they can open, and give them a PIN for the till.
Steps
- 1
Open Staff Management
In EnakVP, go to Staff Management and tap Add Staff Member. Only an Owner or Manager can add staff.
- 2
Fill in their details
Enter Full Name, Email Address and Password, and make sure Active Account is on.
- 3
Choose what they can open
Under Access Permissions, set System Access: tick POS for the till and Kiosk for the kitchen screen. At least one is required.
- 4
Set the role and PIN
Choose the Staff Role Level (Owner, Manager, Supervisor or Staff), then enter a POS PIN with the number of digits your venue uses. Tap Create.
You cannot give someone a role at or above your own. If the email already exists, tick the confirmation to add that account to your venue. Access to the EnakVP portal itself can only be granted by the EnakPay team.
Good to know
A little more depth, so your team understands why, not just which button.
What each role means
Staff run the till day to day. A Supervisor can approve the things that need a PIN, such as a split bill or a custom item. Managers and Owners run menus, staff and reports in EnakVP.
You cannot grant a role above your own
A Manager cannot create an Owner account. If you need a new Owner, message us.
PIN length applies to the whole venue
The number of PIN digits is set once for your venue. Changing it only clears the PINs that no longer fit, and EnakVP shows a confirmation naming who is affected before it saves.
When someone leaves
Use Revoke Access to remove their access at your venue. The account itself is not deleted, so past order history stays intact.
Still stuck?
Our support team helps 24/7 on WhatsApp, remotely or at your venue.
More EnakVP guides
- Add a menu item in EnakVP
- Bulk upload your menu
- Check and export your sales report
- Install the Insight app on the owner's phone
- Change your venue opening hours
- Add a table and print its QR code
- Connect a printer and send a test print
- Create a discount promotion
- Change a menu price in EnakVP
- Set up menu hours (service periods)
- Create a modifier group and attach it to items
- Mark an item sold out and track its stock
- Track the stock of one modifier option
- Use promo labels to group your items
- Add a floor area and its tables
- Set up service areas so orders reach the right printer
- Kiosk-only access, PINs, and people who leave
- Read Item Summary and Deep Analysis
- Invoice a customer who pays later
- Chase unpaid on-account bills
- Change your tax, service charge and receipt settings
- Set up sales channels for different prices
- Work out why a printer is not printing