Taken by: Putu
2x Nasi Goreng Kampung
- Not spicy
No special instructions
2x Watermelon Juice
- No ice
No special instructions
Give the hot kitchen, the bar and the pastry bench a screen each, so every station only sees the tickets it has to cook.
On each tablet or screen, open enakpay.app/your-venue-name/kiosk and sign in with a PIN or with email and password. Tick Keep me logged in so the screen stays signed in between shifts. One staff account can run every screen at the same time.
Tap the storefront icon at the top left, choose the area in the Select Service Area window, then tap Change Service Area. The counts on New Orders, Preparing and Completed now only include tickets for that area.
Tap the expand icon next to the storefront icon to fill the screen, or press F11. Tap it again to leave fullscreen.
Tap the icon at the top right. The menu opens with your venue name and Sign out. While Keep me logged in is ticked you do not need to sign out every day.
The chosen area lives in the page address, not in the account. The address ends in /kiosk/area/ followed by that area’s code, so bookmark it on that device. If a screen is restarted, the Select Service Area window appears again: pick the same area, or open that bookmark.
A little more depth, so your team understands why, not just which button.
POS access and Kiosk access are set per staff account in EnakVP under Staff Management > System Access. Kitchen teams usually only need Kiosk. The same account can be signed in on every kitchen screen at once, because the area comes from the page address rather than the account.
Orders reach an area through the menu categories linked to it. So if food turns up on the bar screen, the thing to fix is the menu category in EnakVP, not the screen.
A small kitchen with one pass can leave every screen on All Service Areas and watch the whole board. Split by area only when two teams would otherwise be reading each other’s tickets.
The expand icon is hidden on a device running EnakPay Agent, because that screen is already full. So if you cannot find the icon, nothing is wrong with your screen.
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