Events, reservations, order ahead and a pickup queue

Sell your events. Put an event on sale, take bookings, confirm payment you received yourself, and check guests in at the door.

Table reservations. Take bookings for a table, and turn a reservation into an order when the group arrives.

Group pre-order. Send the table a link so everyone chooses before they arrive, and the kitchen knows what is coming.

Order ahead. Guests order for later, with your own lead time, how far ahead they may book, and whether they pay up front. Scheduled orders get their own screen at the register.

Pickup queue. Guests get a queue number, watch a public board, and get a notification on their phone when the order is ready.

Discover. Guests can describe what they feel like, filter by what is in a dish, avoid what they react to, and set a budget.

Your branding. Your logo, your colours and your app name across the guest app.

Choose how a menu photo is framed, so the part that matters is what guests see.

Switch the guest app off when you do not want to take QR orders.

Limit guest ordering to your own premises, so nobody orders from down the road.

Order notifications can go out over WhatsApp.

An inventory portal for staff. Receive deliveries, count stock, record waste and corrections, and track expiry from the floor.

Attach a photo as evidence with a count or a waste entry.

Force offline. Switch the POS to offline yourself, see held orders in their own tab, and see how many payments are still queued on the device.

On Hold is its own tab in the cashier, with one tap to bring an order back.

Seat several guests on one table and keep their bills apart.

Give a compliment a reason of your own, so you can report on what you comp and why.

Customer records live in the venue portal, and a supervisor can approve an on-account sale at the register.

Set how long a staff PIN is, and any combination of digits is allowed.

Staff can only be given a level below their own, and removing somebody from a venue takes away their access, not their account.

Docket designer. Build your kitchen docket section by section and watch it change in a live preview.

Epson TM-U impact printers are supported.

See whether your print agent is alive, and check its log when printing stops.

Print more than one copy of a receipt.

Show your venue’s own email on the receipt.

Owners with more than one venue can switch between them in Insight.

Insight shows cost of goods alongside sales.

Reports split out the service charge and tax hidden inside an all-inclusive price.

Each sales channel gets its own subtotal in the report, and the channel decides where an item is sold.

A held order can never be paid through the offline queue.

A cashier payment that gets no answer is saved instead of lost, and a settled bill cannot be paid twice.

No more double orders when the answer to a direct payment goes missing.

A flapping connection, or a slow ping, no longer throws the POS into offline mode.

Your cart survives a reload, and a stale order no longer traps the cashier in a loop.

An unpaid order is never completed automatically, and customers with unpaid bills stopped disappearing.

The POS reads correctly on iMin D1 terminals, older tablet browsers and a 9.7” iPad.

Dockets print the punch time in your venue’s own time zone, and a venue logo no longer breaks the cashier print job.

Rejected and complimentary orders are left out of sales by status.